Programs

Customer-Facing Effectiveness

Journey Learning develops sales, customer service and influencing skills around effective communication, needs analysis, presenting solutions, handling objections, gaining commitment, managing relationships, problem solving, negotiating, strategic account planning, and revenue and profitability growth.

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Performance Management

Journey Learning develops leadership and performance management skills around team building, motivating, providing and receiving feedback, coaching, performance counseling, assessing competencies, and career development planning.

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Business Application

Journey Learning offers specialized programs and services that address specific business disciplines such as practical financial literacy, in-depth communication style assessment, formal presenting, effective facilitation, business writing, and behavioral interviewing.

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