Customer-facing effectiveness

Customer-Facing Effectiveness

It is eight times harder to find new customers than to keep the ones you've got. Journey Learning can help you do both. Our Customer-Facing Effectiveness programs focus on the skills necessary to achieve optimal success in sales and service with both your external and internal customers.

The following programs lead individuals and teams on their journey to realizing optimal success in dealing with your customers and with each other:

Journey to Sales Success™(JSS)

Journey to Service Excellence™ (JSE)

Journey to Communication Effectiveness™ (JCE)

Journey to Successful Negotiations™ (JSN)